Without ProdRescue
- 2+ hours log digging
- Slack back-and-forth
- Guess-based RCA
Paste logs, drop a Slack thread, or run /incident where you already work. Each statement in the RCA points at a specific log line, not vague filler.
More than 30 teams already rely on ProdRescue when an incident lands. You're in good company.
Time to root cause
0s
When you stay on one incident
Evidence match
0%
Anchored to log lines
Where it runs
Slack-first
/incident in your channel
Not on Slack yet? Open the workspace and paste logs. Your first full analysis is free.
incidents
war-room · 12 members · production
Maya Lopez11:14
checkout-api alerts firing 🚨: anyone else seeing 5xx?
Kai Park11:14
yep, PSQLException pool exhausted, started ~17:31. tied to the v2.15.0 deploy?
Live preview Same flow runs in your channel after /incident.
If an engineer hour costs ~$50, one 2-hour incident is ~$100+ in debugging time. A $5 run is usually cheaper than one incident hour.
After your free run: use $5 pay-per-run for the next deep dive, or Pro when you want unlimited analyses and /incident in Slack.
Integrations · models · clouds
The problem
ProdRescue shows what broke and ties the narrative to real log lines.
Evidence mapping
This is not “trust the model.” In ProdRescue, each point in the RCA carries a numbered reference to the line that supports it. Click through in the app, then take the same citations into the PDF.
Generated RCA · claims
Tap a claim to jump to its source. In your real report, every citation is a clickable link to the exact log line.
checkout-api · productionsource.log
Same rule for Slack
Run /incident or paste a thread. Pager blurbs, deploy bots, and human messages all become first-class evidence, and each claim links to the message it came from.
RCA from Slack · claims
Tap a claim to jump to its Slack source. In a real RCA, every citation is a clickable link to the exact message in the war-room thread.
#incident-checkout8 msgs
Triggered: checkout-api 5xx spike · severity P1 · routing to #incident-checkout
Seeing PSQLException: pool exhausted (active=10/10): that 17:25 deploy from alex ?
Release v2.15.0 shipped 17:25 · pool_size: 30 → 10 (config drift)
Redis cache_miss_rate climbed to 0.94: cart traffic is fanning straight back to the saturated DB.
Window 60s · 5xx_rate=0.73 · requests=4218 · service=checkout-api
Rolling back to v2.14.3 now. oncall-platform standing by.
Rollback complete · v2.14.3 live · reason=db_pool_exhaustion
Pool back to active=12/30 · 5xx_rate=0.04 · I think we're recovering. ✅
Sample
Root cause: DB connection pool exhausted
Fix: Increase pool size (10 → 30)
Product
Structured output for production, not another noisy chat thread.
Pinpoint what broke from raw logs in seconds.
Turn noisy traces into a clear failure story.
Receive next actions you can ship right away.
How we're different
Skip improvised war rooms. Use a structured first pass you can hand off.
ProdRescue is purpose-built for incidents, not broad chat. It checks claims against evidence, filters noise, and stitches logs, Slack, and deploy context into one readable path from symptom to root cause.
Every conclusion maps back to real log lines.
Proof
Claims and source lines live in the same report.
Output is structured for incident response and handoff.
Proof
Timeline, RCA, and action items you can paste into a ticket.
ProdRescue pre-filters signal before deep analysis.
Proof
Errors and correlation context instead of a 5k-line paste.
Logs, Slack context, and deploy signals are reconciled.
Proof
One narrative from symptom to root cause across teams.
Board-ready exports
Copy your RCA and paste directly into your incident ticket workflow.
Context filter · multi-stack
Input stream
5,000 raw lines + Slack thread + deploy metadata
ProdRescue output
Relevant error chain, correlated IDs, cross-team narrative with evidence links.
Example: Frontend reports latency, but correlated backend logs show DB connection timeout after a recent deploy. ProdRescue links the timeline, evidence lines, and fault boundary in one RCA.
Pricing
Default path. Start free in the workspace, add $5 runs when incidents are rare, or move to Pro when the team lives in Slack and runs RCAs every week.
Transparent usage · No surprise seat fees · Upgrade or downgrade anytime
At a glance
/incident in-channel? That's Pro ($29/mo after trial), with unlimited analyses and no per-run meter.Free
$0
1 analysis included
Pay-per-use
$5/ run
Occasional incidents, pay only when you need depth
Flat price · no seat math
Pro
$29/ mo
Unlimited analyses + in-channel /incident
Contact
Share your use case, integration needs, or rollout questions. We'll reply with a practical setup path.
Already tried ProdRescue? Share your experience to help other teams evaluate it faster.