Clear answers, sourcedlike a postmortem.

ProdRescue turns logs and Slack threads into structured incident reports, timeline, root-cause narrative, and evidence references so claims map to source lines. On Team (with GitHub connected), webhooks can also run automatic deploy analysis (what changed + cautious risk read) in parallel. Deploy analysis and log-backed RCA stay separate.

Typically under a few minutes end-to-end. Compare that to manually correlating logs, Slack, and dashboards for half a day or more.

No. It takes care of formatting and a solid first draft. Engineers still judge impact, approve messaging, and own remediation, ProdRescue shortens the write-up, not the decisions.

The pipeline extracts events, proposes causes, and ties statements to specific log excerpts (e.g. [1], [6]). If it isn’t in the logs, we don’t claim it.

Yes. Pro includes exec-ready sections; Team adds branding-oriented PDF layouts when onboarded, without redoing the whole report by hand.

You get a rich in-app report and PDF export; Team onboarding can add branding-oriented layouts. Sharing links depend on your plan and workspace settings.

We minimize sensitive data leaving your session: client-side sanitization, ephemeral server processing, and no training on your customer logs. Larger contracts can align outputs with SOC 2–style reporting expectations.

We don’t keep raw logs as a product feature, processing is ephemeral. Account and billing metadata follow our Privacy Policy.

No. We do not use your incident content to train foundation models.

We design workflows and reporting to support teams pursuing SOC 2. Certification status evolves, ask us for the latest attestation if procurement requires it.

Only your workspace (and people you share with, if you use sharing features). SSO/SAML are available when you onboard Enterprise-style rollouts with us; see Terms and Privacy for details.

Yes. Free includes 1 analysis. If you need more, pay-per-use is a flat $5 per incident, and Pro is $29/month for unlimited analyses, evidence-backed RCA, and full Slack integration (`/incident`, app mentions).

Free gives 1 analysis in the web app: Slack integration is **not** included on Free. Pay-per-use is a flat $5 per incident for full-depth debugging (still no Slack). Pro ($29/mo) adds unlimited recurring incident work plus full Slack in-channel workflows (`/incident`, @mentions, post-to-channel). Team includes the same Slack access plus GitHub repo automation: we typically onboard Team as the step after Pro self-serve (contact us). Enterprise covers larger seat counts, SSO depth, and procurement: contact us to scope.

We currently run a usage-first model: Free (1 analysis), pay-per-use per incident, Pro monthly (with Slack). Team (GitHub automation) and Enterprise (larger rollouts) are onboarded via contact.

Contact us for annual or multi-seat pricing, we’ll match something sensible for your stage.

For larger rollouts, security reviews, or custom terms, email info@prodrescueai.com or use the contact form. We’ll scope onboarding and any special requirements.

Datadog, AWS CloudWatch, New Relic, Slack (threads and exports), plus generic JSON and plain text, paste or upload. Team adds GitHub for webhooks (deploy analysis) and repository workflows; Enterprise for larger seat counts and procurement.

Slack is a paid integration: included with **Pro** and **Team** only. After upgrading, install the app from Account → Add to Slack, then use `/incident` and @mentions for in-channel reports without leaving chat. With Team + GitHub, you can also route short deploy-analysis notifications to a Slack channel; Enterprise extends that for complex org rollouts.

Team includes GitHub for commit import, manual deploy risk scan in the app, automatic deploy analysis via webhook, and suggested fixes tied to your connected repo (we onboard Team after Pro self-serve). Pro includes unlimited Slack and paste-in RCA but not repo automation.

Today ProdRescue calls managed model APIs under strict handling practices. If you need dedicated or self-hosted inference, talk to us, we’ll see what fits your security bar.