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How ProdRescue works

Deploy → incident → fix: four-layer report pipeline, Suggest Fix → GitHub PR, Honest Score, and a live timeline demo — technical detail, not marketing fluff.

Incident logs produce evidence-backed RCA. Deploy analysis runs in parallel (Enterprise: manual + automatic) and never replaces log citations.

Automatic deploy analysis (Enterprise): add a GitHub webhook from Account— each qualifying event runs "what changed" + risk (separate from log-backed RCA). Manual context: on New incident, open Incident Parameters to paste git log / PRs, or use Import last 20 commits / AI deploy risk scan. Evidence refs [1][6] map to incident logs only.

Jump to: 4-layer engine · Fix · PR · Honest Score · timeline demo.

The 4-Layer Incident Analysis Engine

For incident logs: Denoise → RCA → Evidence mapping → Assembly. Enterprise includes deploy analysis and webhook automation — parallel to logs, never mixed with log evidence. Model versions may vary over time.

1
GPT-4o

Denoising

Cleanup

Clean noisy logs.

2
Claude Opus 4.5

RCA

Analysis

Find the root cause. Timeline. Impact. Logs only.

3
Gemini 2.5 Pro

Evidence Mapping

Evidence

Every claim linked to real logs. [1], [6], [8] → source.

4
GPT-4o

Assembly

Assembly

Executive-ready report. Timeline. RCA. Action items.

What you get (incident path)

  • Executive report (optional PDF, one click)
  • Timeline with evidence links [1], [6], [8]
  • Root Cause + Contributing Factors
  • Action Items (owner / priority / deadline)
  • Enterprise: parallel deploy analysis on webhook (what changed + risk) — see Account

Fix · PR Flow

After RCA: evidence → code search → AI-suggested fix → branch · PR. (Deploy webhooks feed change context upstream — not the same as log citations.)

1
Report

Evidence extraction

From report

[1], [6], [8] and code blocks from the report.

2
GitHub

Code search

Repo

Search repo by evidence. Fetch top file contents.

3
Claude Sonnet 4

Suggest fix

AI

Report + evidence + code → explanation, risk, diff · file.

4
GitHub

Branch · PR

On your approval

You review. We create branch, commit, open PR. No auto-merge.

What you get

  • Explainable fix (why + risk)
  • Unified diff + full file content for commit
  • Optional: create GitHub Issue instead of PR
  • Branch protection · approvals unchanged

Engineers stay in control.

Transparency & evidence

Honest Score reflects evidence coverage: how many claims are matched to real log lines, not AI self-rating.

Bottom line

Honest Score reflects how well we could map claims to your logs — not model bravado. Thin logs mean a lower score and an explicit nudge to add more signal; we never fake certainty.

Generic AI

95%

Self-reported confidence

Model says confident. No way to verify. No log backing.

ProdRescue — Honest Score

60–100%

High coverage trends toward 95% · low coverage is capped

Most claims matched → higher score. Coverage drops → score is capped and "Manual review recommended" is shown.

Evidence 30% → Score capped. Some claims not matched to logs.

Every claim → real log line. No hallucinations. Can't match enough? We tell you.

Real incident timeline

Click a citation in the timeline to open the matching source log — same idea as Datadog or Sentry.